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CEO Message



On behalf of the Winkler County Memorial Hospital’s (WCMH) Board of Managers and staff, I welcome you to our hospital. WCMH is a Critical Access Hospital (CAH) with a mission to serve our community by providing a lifetime of care with dedication, skill and compassion.


 

We put our patients and residents at the center of everything we do by listening to their concerns, understanding their needs, honoring their choices and keeping them informed. We strive to recruit and retain competent physicians and staff that value teamwork and collaboration through open communication and mutual respect, with a focus on accountability, continual improvement and establishing highly engaged relationships with patients and residents.


WCMH is committed to providing safe and high quality healthcare for our patients and residents by incorporating patient safety and quality into our organizational infrastructure and everyday processes by allocating sufficient resources to sustain them. We strive to be the first choice for healthcare in West Texas by providing excellent patient and resident care.


We are a rapidly growing organization consisting of a 19-bed acute care hospital, and a thriving Rural Health Clinic (RHC) offering quality family healthcare serving Winkler County as well as the surrounding communities in West Texas and Eastern New Mexico.


In 2015 WCMH opened it’s newly constructed Rural Health Clinic with the goal to expand access to primary care and better meet the healthcare needs of the citizens of Winkler County.  This expansion continues to build our foundation to support our mission and vision. As one of Winkler County’s largest employers with almost 70 employees, we are an organization that feels strongly about our culture of quality and safety and giving back to the community.


I would like to welcome you to explore our website. At anytime if you need additional information regarding you or your loved one's health, please be sure to contact us if we can help you in anyway. 


Respectfully Yours,

Lorenzo J. Serrano

CEO/Administrator

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